Small babies are welcome at our public courses if you don't have a baby sitter. Toddlers can be (beautifully) distracting so where possible, so we discourage you bringing them along.

We want to ensure others attending are able to get as much out of the course as possible. 

Just yourself, a comfortable outfit that you can move in.

Please bring a water bottle and a snack (cause snacks make everything more fun!) We will provide the learning materials and a pen, as well as a hot beverage or two.

Our courses are nationally recognised and we deliver training and assessment on behalf of Allens Training Pty Ltd RTO 90909.

Upon successful completion you will receive your certificate.

The exception is our Infant and Child First Aid course is Non- Accredited training which does not lead to a nationally recognised certificate.

Any cancellations within 14 days of your booking will unfortunately result in forfeiting the entire fee. This is because we will have turned away other bookings at the time that your booking was for. We encourage you to contact us as early as possible to see if we can assist with rebooking or transferring your booking to another person.

There will be a 10-15 break half way through the course so you can use the bathroom, have a stretch, refill your drink and give your brain a rest!


We use Australia Post for deliveries, so once we’ve dispatched your product it will arrive within their delivery timeframes. Please see their estimated delivery times here.

Customers are able to pick up their items locally for free of charge as discussed previously with us. Please send us an email- prior to purchasing the item.

We aim to dispatch your order ASAP but in peak times this may take up to 10 business days. Please allow up to 10 business days if personalising your order. If you are on a super tight time frame please email us ( and will do our best to help.

We offer international shipping. Please email us ( prior to checkout so we can arrange a customised quote for you.


We want you to be 100% satisfied with your order.

If you are unhappy or dissatisfied with your purchase please contact us (

We do not offer a refund or exchange for change of mind.

We pack all orders with love and care, so that they arrive to you safely. We cannot take responsibility for items damaged after they leave our premises, however, if your item is damaged please contact us (